Privacy Policy

Privacy Policy

Effective Date: 04/29/2025

1. Introduction
Callisto Group respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and share your information when you visit our website, https://callistomed.com/ , and when you interact with us online.

By accessing or using our Site, you consent to the data practices described in this policy. If you do not agree, please do not use the Site.

2. Information We Collect

We collect the following categories of information:

This includes:

• Name
   
• Email address
   
• Phone number
   
• Shipping and billing addresses
   
• Company/organization name
   
• Health-related information (e.g., product inquiries regarding medical conditions or usage)
   
• Payment and transaction details
   

Automatically collected data includes:

• IP address
   
• Browser type
   
• Device type
   
• Date/time stamps
   
• Pages visited
   
• Cookies and usage tracking (see Section 7)
   

3. Use of Information

We use your information to:

• Process and fulfill orders
   
• Provide customer support and respond to inquiries
   
• Send updates, promotions, or service notices (you may opt out)
   
• Improve website performance and user experience
   
• Comply with applicable U.S. laws and regulations, including HIPAA when applicable
   

4. Health Information and HIPAA Compliance

We are not a "covered entity" under the Health Insurance Portability and Accountability Act (HIPAA), but we treat any health-related information you share with us (e.g., product usage concerns) with a high degree of care and confidentiality. We do not request or store protected health information (PHI) unless necessary to provide requested services or support.

If we work with healthcare providers or partners covered under HIPAA, we will comply with applicable Business Associate Agreements and ensure appropriate safeguards are in place.

5. Sharing of Information

We may share your personal information with:

• Service Providers (e.g., payment processors, shipping vendors, website hosting, email platforms)
   
• Government or Law Enforcement agencies as required by law
   
• In the event of a business transaction, such as a merger, acquisition, or sale of assets
   
• As permitted or required by U.S. federal or state law
   

We do not sell your personal information.

6. Your Privacy Rights (U.S.-Specific)

If you are a resident of certain U.S. states (e.g., California), you may have specific rights under state privacy laws, such as:

• Right to know what personal information we collect, use, and disclose
   
• Right to access your data
   
• Right to request deletion
   
• Right to opt out of certain types of data sharing or sales (we do not sell your information)
   
• Right to non-discrimination for exercising your privacy rights
   

To submit a request, contact us at [Insert Contact Email] or call [Insert Phone Number]. We may verify your identity before fulfilling your request.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Personalize content and ads
   
• Analyze website traffic
   
• Improve site functionality
   

You can adjust your browser settings to refuse cookies. Some features of the Site may not function properly without cookies.

8. Data Security

We implement reasonable physical, electronic, and managerial safeguards to protect your data. However, no system is 100% secure. We encourage you to take steps to protect your own information, including using secure passwords and networks.

9. Third-Party Websites

Our Site may contain links to third-party sites. We are not responsible for the privacy practices or content of such sites.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect information from children. If we learn we have inadvertently collected such data, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Continued use of the Site indicates your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Callisto Group LLC
+1 (614) 598 9599

Management@callistomed.com
Callistomed.com